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RESTON, VA (September 22, 2011) Learning Tree International (NASDAQ NGM: LTRE) has announced the introduction of a new course entitled Putting ITIL® into Practice: A Roadmap for Transformation. In this three-day course, our expert instructors show participants how to identify a structured and logical method for building an effective organization that supports and complements ITIL best practices.

Putting ITIL® into Practice is a workshop course, which provides attendees with practical experience adopting ITIL best practice techniques through the use of a comprehensive case study and exercises. Activities include:

  • Performing a SWOT analysis
  • Creating a collaborative mission statement
  • Recognizing and applying Kotter's 8 Steps
  • Developing a RACI model and writing job descriptions
  • Undertaking a gap analysis and identifying quick wins

“This course provides a holistic view of how ITIL can be implemented in organizations, unlike traditional ITIL courses that focus on preparing for a certification exam,” explained Jennifer Urick, Vice President of Product Development for Learning Tree International. “Attendees will be shown how to apply a strategic approach to formulate an ITIL roadmap for successful organizational transformation—delivering an effective service to their key stakeholders.”

Attendees have three ways to attend this course:

1. Learning Tree will begin presenting Putting ITIL® into Practice: A Roadmap for Transformation at its Education Centers in September 2011.

The current schedule includes the following:

  • Washington, DC (Rockville, MD) — September 28-30, 2011
  • Los Angeles, CA — November 30-December 2, 2011
  • New York, NY — December 14-16, 2011
  • Washington, DC (Rockville, MD) — December 21-23, 2011

This schedule is subject to change.

2. This course can also be attended via Learning Tree AnyWare™—our live, online, instructor-led training solution that allows attendees to take this course from their home, office or anywhere at all.

3. Putting ITIL® into Practice: A Roadmap for Transformation can also be delivered on site at a client facility as a private, customized event.

For further information and the latest course dates and locations, call 1-888-THE-TREE (1-888-843-8733) or visit

Putting ITIL® into Practice: A Roadmap for Transformation would be beneficial to anyone who would like to participate in ITIL implementation, including service or process owners, project sponsors, supervisors, managers or consultants. Knowledge of ITIL at the level of the Course 1197, Achieving ITIL® Foundation Certification is assumed.

Putting ITIL® into Practice: A Roadmap for Transformation expands on several of the concepts presented in other Learning Tree ITIL certification courses. In particular, this course provides attendees with the practical skills needed to implement the CSI framework in their organization. For ITIL certification preparation, visit and view the following courses:

About Learning Tree International
Learning Tree International is a leading global provider of highly effective, hands-on training to information technology professionals and managers. Since 1974, over 65,000 organizations have relied on Learning Tree to enhance the professional skills of more than 2.1 million employees. Learning Tree develops, markets and delivers a broad, proprietary library of instructor-led courses focused on web development; IT security; project management; operating systems; databases; networking; software development; and leadership, management and business skills. Courses are presented globally at Learning Tree Education Centers, on-site at client facilities, and can be attended via Learning Tree AnyWare™, the Company’s proprietary technology that connects participants via the web to the actual classroom, from their workplace or home. For more information about our products and services, call 1-888-THE-TREE (1-888-843-8733), visit, follow @LearningTree on Twitter or visit Learning Tree International's Facebook fan page.

Contact Information

Max Shevitz
Learning Tree International
Phone: (703) 925-5590

You can also request an investor information packet here »

Call us at 1.888.843.8733 or Contact us

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